TERMS AND CONDITIONS OF PROPERTY TYPING SERVICES

1. Order acceptance

By sending dictation or other work, the client agrees to Property Typing Services’ terms and conditions and payment terms. Quotations are deemed accepted upon Property Typing Services giving confirmation to such effect to the client. The client will also give confirmation that the price for works is acceptable before work commences. Property Typing Services reserve the right to refuse to accept any order or impose terms and conditions to be accepted by the client for whatever reason.

2. Errors

Property Typing Services do not accept liability for incorrect transcription. Although Property Typing Services proof read material before transmitting to the client, it must be noted that the final proof reading and checking of transcription is the responsibility of the client.  If the client is unhappy with the standard of work for any reason this must be brought to our attention immediately so it can be checked and rectified by our typists where possible.  

3. Payment

Payment terms are strictly as stated on your invoice otherwise within 30 days of the invoice date. Property Typing Services reserve the right to charge 10% above the Bank of England base rate on late payment. Payments are to be made by cheque of bank transfer to Property Typing Services. Payment for couriers and postage of materials will be borne by the client. Our prices are not currently subject to VAT. 

4. Overdue/Unpaid Invoices

Invoices that remain unpaid get passed to our debt collection agency and are subject to a 20% surcharge. Any further charges incurred from recovering the debt are borne by the client.

5. Supply of Service

Property Typing Services do not accept liability for failing to supply services through acts of God, fire, electricity, supply problems or problems with telecom links or any other reason caused beyond Property Typing Services control.

6. Notification of change

Property Typing Services reserve the right to change prices or terms as deemed necessary providing the client with 14 days notice before implementing these changes.

7. Confidentiality

Property Typing Services’ typists are required to sign a confidentiality agreement undertaking not to disclose any information revealed by the client to a third party, nor to use such information for their own account. All client information provided to Property Typing Services is for the use of Property Typing Services only and will not be disclosed to any third parties. 

8. Termination of Customer Agreement.

This Agreement can be terminated by the client at any time providing all monies outstanding are paid to Property Typing Services in full.